Having an effective client management system is key for any allied health business. It involves systematic handling of a vast amount of tasks, coordination of clients and interoperability of the technology. The solution will need to control scheduling, billing and patient communications through one easy-to-use program and employ telehealth when necessary. Cliniko, Halaxy and Splose are common in the allied health sector.

Here, we will discuss the main characteristics and pricing of each platform to help you decide what is best for your business.

Halaxy Overview

Likes:

Sends invoices, notes system and enables attachment of files as baseline free product.

Dislikes:

In some instances, must manually add your fees, time consuming to setup invoices, text message reminders not included at baseline.

Pricing:

Free, add-on features require payment.

Verdict:

More useful for sole traders that don't plan on expanding their business in the near future or subcontracting businesses. Can take time to master.

Cliniko Overview

Likes:

Easy customisation of notes, friendly interface, patient tracking abilities, good technical support, offers secure telehealth platform.

Dislikes:

Not as useful for Multi-D teams, forms function to send off service agreements does not enable pre-filling of fields for automation.

Pricing:

Begins at $45/month for one practitioner with prices increasing per user.

Verdict:

Better for single-discipline practices and has effective customer service support if you run into issues.

Splose Overview

Likes: 

Customisation features are well-thought out, seamless two-way integration with Xero, ease and clarity of invoicing.

Dislikes:

Frequent new updates can be tricky for those less tech-savvy, text message reminders are a paid add-on, not clear on compliance with The Privacy Act 1988 with AI tools.

Pricing:

$25/practitioner/month, more for add ons.

Verdict: 

Splose is perhaps the most scaling-friendly platform for businesses that are rapidly expanding.

Integrations

Seamless integrations are important. Halaxy, Cliniko and Splose integrate with Allied AU, a platform that connects allied health practitioners from around Australia to other health professionals, referrers and clients to make care more accessible. Keyword, postcode and search filters enable clients and referrers to find your business in minutes. Best of all, sign up's free. Check them out here.